TeamViewer Remote Support
Sandia Computers is happy to introduce our new Fix It Fast Remote Tech Support Plans! Advantages of Remote Support: No unhooking your computer Secure – all computer communication is encrypted. One-time use sessions – 100% secure. Get help in your home. Put your feet up and let the Pros work. Tech support provided by our local technicians.
Put your feet up and let the Pros work
Remote Support and Assistance
Some computer issues don’t require you to take your computer to the store. Issues like printers not working, some error messages, and even some virus/malware problems can possibly be fixed remotely.
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Sandia Computers has been in business for over a decade and we maintain the highest rating possible. This is because of the relationships we have built with tens of thousands of customers with issues just like yours. Rest assured, you are in good hands with Sandia Computers. We can resolve the issues you are experiencing because we’ve literally done it thousands of times for people just like you.
Advantages of Remote Support:
- No unhooking your computer
- Secure – all computer communication is encrypted
- One-time use sessions – 100% secure
- Get help in your home
- Put your feet up and let the Pros work
- Tech support provided by local Sandia Computer technicians
Rates:
- $79 for 30 minutes of remote tech support, $49 per additional 15 minutes of remote tech support.
- $199 for unlimited remote tech support for a year with priority booking and faster response times from our support team.
- Visit, call us or fill out the contact form and we will assist you with your purchase and help you schedule an appointment.
What our customers say
see why we are ranked #1 in Albuquerque, New Mexico for Computer Solutions!
Our clients are our family. We are committed to great customer service. We work hard to earn the trust of all our clients, with every interaction. Don’t take our word for it though, read testimonials from our customers to see what they have to say about their experience with Sandia Computers. No matter how busy we are, you’ll always get the same great products, service and support and our hundreds of positive reviews is just a reflection of that.
Friendly mom and pops PC business. Recently purchased a computer from there. The went above and beyond finding me what I wanted.
We recently needed some repairs on our laptop. We took it to Sandia Computers, and Zach greeted us initially. He was very courteous and listened carefully to our list of concerns with our computer. We were both impressed. Our assigned technician was Austin, who called us within an hour of drop off to go over the problems we had been encountering with the computer. During our conversation, Austin was very pleasant and patient, and highly responsive to our comments and questions. He had our laptop ready for us quickly, and restored it to top operating shape. At pickup, Austin spent a lot of time with us to make sure we understood the repairs he had made. He also provided us with lots of support, and gave us many helpful tips. Throughout the process, Austin was cordial and highly professional.
The only computer store you will ever need. Austin and Patrick both did such a superb job on my machines on multiple occasions. They often exceed their already quick turnaround times and give professional service every time I have an issue with technology. I'm looking to build a PC in the next year or so and I wouldn't think of going anywhere else besides here. Seriously, these guys are the best - you'd be a fool to go elsewhere.
I recently purchased a new HP desktop computer which (based on previous experience) was slow. I visited Sandia Computers and the technician, Ace was able to double my RAM for a very reasonable price and did so on the spot! I was prepared to be without my computer for a couple of days, but not so. Ace is a very capable technician! Thank you!
I have been dealing with Sandia Computers for several years and cannot speak highly enough about their expertise and service. I recently had them change my operating system from Windows 7. I had some printer issues and they gave me at least two hours of service without charge. I had no problem paying more for my printer than I would have from the big box stores. I know I am paying for service. At the big box stores, I would have been on my own. I highly recommend Sandia Computers, since there are few stores left in Albuquerque or anywhere that provide this level of service. There is more involved in a purchase than price.
Lovely store for all your tech needs..the technicians were very knowledgeable and so helpful and efficient with helping me to understand the challenges I was facing with my MacBook Pro as I kept getting messages that my disk drive was full. My MacBook Pro is fairly old and they advised that I get my hard drive replaced. They made sure to recover all of my important files from my old hard drive. Thank you for ALL of your help!! Support this local business !
I had a great experience with this bunch when my computer got hacked. They are professional, competent, courteous...and they even graciously listened to my whining over the state of affairs surrounding my computer. Technicians Austin and Otto are who you need to see for your technology problems.
Took my GS-75 Stealth in because of overheating issues. They explained that my processor was a model that ran hot, and cleaned the laptop out. Laptop was getting up to 200 farenheit. Now it runs at about 106F so whatever they did, worked pretty well. They have the ability to order specialty parts for your laptop that aren't available to the general public as well. Affordable, and quick. Would recommend.
Great customer service! They broke down what I was paying for, and were very upfront about the parts they were ordering and what the final price would be. Extremely quick turnaround time. They estimated it would take 2-3 business days, and it took about 1.5! I'll definitely go back if I need any computer repair in the future.
I had a laptop custom build by them and everything went well. Since then I have returned to the store for computer parts for my desktop and, most recently, to deal with a corrupted OS on my laptop. Every time I have been there, I have always been under a time constraint and both the technicians and the owner have understood this and worked well to get me what I needed as fast as possible. They are not cheap but you are getting what you pay for, top quality assistance and help for your electronics.
The crew at Sandia Computers really fulfilled my expectations. Sure, I could have gone to the others guys with their black and white Beetle at the Blue and Yellow store, but I took the advice of a good friend who really does intense work on CAD. I don't regret my decision. The follow up in answer to my questions has also been great.
I have had two laptops serviced and both times have been more than satisfied with the work and time in which it was done. They are educated and patient and go the extra mile to accommodate questions and concerns. I can't say I cannot wait to see them again necessarily lol, but when I need service again they are the first and last choice.
I've used Sandia Computers several times for the last many years. They have consistently done an excellent job. They have always corrected any performance issues as well as offered some excellent recommendations. In the most recent situation, my computer was performing poorly. After a brief discussion, I was provided with a probable cause of the problems, some additional recommendations, and an acknowledgement that other possible causes of the problems would be checked. The computer repairs were done quicker than I expected and the cost was very fair. The computer is now operating very nicely. Thank you Sandia Computers!
They were very professional and explained everything they were going to do. They were also upfront with any and all charges. No hidden charges to worry about. They gave me a time line and had it done way before the date they promised. I need my computer for work so it was great that I got it back so quickly. Very nice young man on the counter.
These guys did a full PC build for my sister awhile back that has been a workhorse, so when I was looking for a local shop for a few pieces I was missing for my own build, I though of them. Was not disappointed. Even included some screws I needed, at no extra charge. There's a reason they've stayed in business as long as they have. Local business, friendly and knowledgeable staff, and affordable pricing; what more could you ask for?
I'm very happy with the the way I was treated and with the work that was done on my laptop at Sandia Computer. The people that waited on me were professionals and knowledgeable about their work. I was given an approximate time that my laptop would be in for service. After leaving I was called and was told what was needed. I was given an itemized list of the problems that needed to be checked out. I would refer others to Sandia Computers.
Get Started
Visit, call us or fill out the contact form and we will assist you with your purchase and help you schedule an appointment.