Privacy Policy & Data Protection
Your Privacy Matters
At Sandia Computers, we take your privacy seriously. We collect only what we need, protect it aggressively, and never sell your data.
Information We Collect
We may collect the following when you interact with us:
Contact & Order Information
- Name
- Email address
- Phone number
- Billing and shipping address
Account Information (if applicable)
- Login credentials
Payment Information
- Processed securely through third-party payment providers
- We do NOT store full credit or debit card details
Technical & Usage Data
- IP address
- Browser type
- Pages visited
- Device information
How We Use Your Information
We use your information strictly to operate and improve our services:
- Process orders and payments
- Provide quotes and recommendations
- Communicate with you before and after your purchase
- Deliver customer support
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
We do not sell, rent, or trade your personal information.
Legal Basis for Processing (GDPR)
Where applicable, we process your data under:
- Contractual necessity to fulfill services
- Legitimate business interests such as improving services and preventing fraud
- Consent for optional communications
Data Sharing
We only share your information when necessary to operate:
- Payment processors
- Shipping carriers
- Service providers required to fulfill your request
All third parties are expected to maintain strict confidentiality and security.
Data Security
We implement industry-standard protections:
- 256-bit SSL encryption
- Secure systems with restricted access
- Monitoring for unauthorized activity
Additional protections:
- Payment data is not stored after transaction completion
- Any login credentials used during service are deleted within 24 hours after completion
Data Retention
We keep data only as long as necessary to:
- Complete transactions
- Meet legal, tax, or accounting requirements
- Resolve disputes and enforce agreements
After that, data is securely deleted or anonymized.
Your Rights (CCPA / GDPR)
Depending on your location, you may:
- Request access to your data
- Request corrections
- Request deletion
- Opt out of communications
- Request details on how your data is used
Contact us to submit any request.
Cookies & Tracking
We use cookies to improve your experience and analyze performance.
This may include:
- Site functionality cookies
- Analytics tools such as Google Analytics
You can disable cookies in your browser, but parts of the site may not function properly.
Do Not Track
Our site may not respond to “Do Not Track” signals, but we still limit data collection to what is necessary.
Third-Party Links
We may link to external sites. We are not responsible for their privacy practices.
Limitation of Liability
While we use strong security measures, no system is completely secure. By using our services, you acknowledge that Sandia Computers is not liable for breaches beyond our reasonable control, including cyberattacks or third-party failures.
Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
Policy Updates
We may update this policy at any time. Updates will be posted here with a revised effective date.
Contact
Sandia Computers
Phone: (505) 332-7777
Email: sandiacomputersnm@gmail.com