Privacy Policy & Data Protection

Your Privacy Matters

At Sandia Computers, we take your privacy seriously. We collect only what we need, protect it aggressively, and never sell your data.

Information We Collect

We may collect the following when you interact with us:

Contact & Order Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Account Information (if applicable)

  • Login credentials

Payment Information

  • Processed securely through third-party payment providers
  • We do NOT store full credit or debit card details

Technical & Usage Data

  • IP address
  • Browser type
  • Pages visited
  • Device information

How We Use Your Information

We use your information strictly to operate and improve our services:

  • Process orders and payments
  • Provide quotes and recommendations
  • Communicate with you before and after your purchase
  • Deliver customer support
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activity

We do not sell, rent, or trade your personal information.

Legal Basis for Processing (GDPR)

Where applicable, we process your data under:

  • Contractual necessity to fulfill services
  • Legitimate business interests such as improving services and preventing fraud
  • Consent for optional communications

Data Sharing

We only share your information when necessary to operate:

  • Payment processors
  • Shipping carriers
  • Service providers required to fulfill your request

All third parties are expected to maintain strict confidentiality and security.

Data Security

We implement industry-standard protections:

  • 256-bit SSL encryption
  • Secure systems with restricted access
  • Monitoring for unauthorized activity

Additional protections:

  • Payment data is not stored after transaction completion
  • Any login credentials used during service are deleted within 24 hours after completion

Data Retention

We keep data only as long as necessary to:

  • Complete transactions
  • Meet legal, tax, or accounting requirements
  • Resolve disputes and enforce agreements

After that, data is securely deleted or anonymized.

Your Rights (CCPA / GDPR)

Depending on your location, you may:

  • Request access to your data
  • Request corrections
  • Request deletion
  • Opt out of communications
  • Request details on how your data is used

Contact us to submit any request.

Cookies & Tracking

We use cookies to improve your experience and analyze performance.

This may include:

  • Site functionality cookies
  • Analytics tools such as Google Analytics

You can disable cookies in your browser, but parts of the site may not function properly.

Do Not Track

Our site may not respond to “Do Not Track” signals, but we still limit data collection to what is necessary.

Third-Party Links

We may link to external sites. We are not responsible for their privacy practices.

Limitation of Liability

While we use strong security measures, no system is completely secure. By using our services, you acknowledge that Sandia Computers is not liable for breaches beyond our reasonable control, including cyberattacks or third-party failures.

Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

Policy Updates

We may update this policy at any time. Updates will be posted here with a revised effective date.

Contact

Sandia Computers
Phone: (505) 332-7777
Email: sandiacomputersnm@gmail.com

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