Managed IT

Seamless Solutions, Reliable Support—Your IT Partner in Success!

Managed IT Services

Keep Your Business Running Smoothly with Local Outsourced IT Services!

In today’s digital world, small businesses need a dependable team to handle their IT needs. At Sandia Computers, we provide affordable IT support and consulting services tailored for small businesses. Our focus is on enhancing your customer service and streamlining operations through advanced technology.

With Sandia Computers on your side, you can prevent major IT issues that disrupt productivity. We offer a range of solutions designed to reduce costs and improve efficiency. Here are some key benefits of partnering with us:

Expert Support: Our team consists of professionally trained IT specialists.
Best Practices: We adhere to industry standards to ensure top-notch service.
Tailored Consulting: We provide world-class technology consulting for small to medium-sized businesses.

At Sandia Computers, we prioritize your IT environment. Our commitment is to keep your business running smoothly as you manage data across all devices and networks. Let us help you align your business goals with your IT strategy, so you can focus on what matters most.

What Managed IT Services Do You Offer?

When you choose Sandia Computers for custom IT solutions, you can feel

Finding high-quality outsourced IT support can be tough, but we’re here to change that. At Sandia Computers, we take a holistic approach to your business, ensuring all components work seamlessly together for optimal performance.

Here are some of our key managed services:

Network Infrastructure: We thoroughly assess your network’s hardware and software, identifying any areas for improvement. Our experts can repair and upgrade networking equipment, ensuring a fast and reliable connection for your operations.
Cloud Computing: We help you harness the power of the cloud to securely store and access your critical business data from anywhere, making your operations more efficient.
Business Cybersecurity: Protect your sensitive information from today’s digital threats. Our team is dedicated to minimizing risks and keeping your business safe from hackers and fraudsters.
Remote Monitoring & Management Services (RMM): We utilize advanced technology to monitor your network continuously. If any issues arise, we’ll address them promptly, keeping your systems secure and running smoothly.

With Sandia Computers, you can feel confident that you’re receiving top-tier support tailored to your business needs.

Managed Services Designed to Support Your Business

No matter your industry, keeping your network secure and functional requires skilled IT professionals. If you’re looking for reliable IT support for your small business, look no further than our team at Sandia Computers. Our managed IT services ensure your technology runs smoothly, allowing you to focus on growing your business and serving your customers.

Managed IT services go beyond just fixing issues. A proactive IT partner keeps you ahead of the curve, providing insights on new apps, processes, and tools that can enhance both security and efficiency.

Here’s what you should expect from your IT provider:

Tailored IT Strategies: Your IT solutions should align with your specific business goals, not a one-size-fits-all approach.
Continuous Monitoring: Your systems and equipment should be monitored around the clock to catch potential issues before they escalate.
Cyber Threat Awareness: Your IT team must understand where vulnerabilities exist and how to protect against them.
Scalable Services: As your business grows, your IT support should adapt to meet your evolving needs.

Partner with Sandia Computers to ensure your technology is not only secure but also a driving force behind your success!

Email Communication

Email is crucial for any business, facilitating quick communication with employees, customers, and vendors. However, when email issues arise, your operations can come to a halt. That’s where Sandia Computers comes in! Our outsourced IT support ensures that your email is set up correctly and remains secure, protecting your business, employees, and customers.

Here’s how we can help with your email communication needs:

Email Setup: We’ll help establish both internal and external email systems for seamless communication.
Security Fixes: We address security vulnerabilities to protect your information.
Network Diagnostics: Our team identifies and resolves network issues affecting email performance.
Login Assistance: We troubleshoot login problems and error messages to get you back on track.
Connectivity Solutions: We fix any connectivity issues you may encounter.
Server Monitoring: We ensure your email servers are functioning properly.

Our IT experts are equipped to tackle a wide range of email-related issues, including identity theft, spyware, viruses, phishing scams, and spam. Stay connected and secure with Sandia Computers!

Customer Success Story: Local Restaurant Group

Client Background: A well-known restaurant group in New Mexico operates multiple dining establishments, each focusing on unique culinary experiences. With a growing customer base and increasing demand for online reservations and delivery services, the group needed a robust IT infrastructure to support its operations.

Challenge: The restaurant group faced several challenges:

Data Security Vulnerabilities: Handling customer payment information and sensitive employee data posed significant security risks.
Inconsistent IT Support: Each restaurant managed its IT independently, leading to a fragmented and inefficient approach to technology management.
Inefficient Operations: With outdated systems, the restaurants struggled to manage reservations, inventory, and point-of-sale (POS) systems effectively.

Solution: The restaurant group partnered with Sandia Computers to implement a Managed IT service that included:

Comprehensive Cybersecurity Solutions: Installation of advanced security protocols, including firewalls, intrusion detection systems, and regular security audits to safeguard customer and business data.
Centralized IT Management: Unified management of IT resources across all locations, including POS systems, reservations, and inventory management software.
24/7 IT Support: A dedicated support team available around the clock to address any IT issues, ensuring smooth operations and minimal downtime.

Results: After implementing Managed IT services, the restaurant group saw significant improvements:

Enhanced Data Security: The group reported a zero security breaches incident in the year following implementation, protecting customer and employee data.
Operational Efficiency: With centralized IT management, restaurants reduced order processing time by 30%, leading to improved customer satisfaction.
Cost Savings: Streamlining IT resources resulted in a 15% reduction in overall IT costs, allowing funds to be redirected towards enhancing the customer experience.

Testimonial: “Working with Sandia Computers transformed how we manage our IT. Their expertise allowed us to focus on delivering great food and service while ensuring our operations ran smoothly.”
— Owner, Local Restaurant Group

Managed IT FAQs

Are Managed IT Services Cost-Effective for Businesses?

Absolutely! One of the key reasons small and medium-sized businesses choose Sandia Computers is our cost-effective approach to IT support. Instead of spending time and resources trying to find and hire IT professionals locally, you can immediately access top-tier expertise by outsourcing your IT needs. We provide high-quality services at a fraction of the cost of hiring in-house talent, allowing you to focus on growing your business while we handle the tech challenges!

Should We Work with a Managed IT Team If We Already Have an In-House Team?

Many businesses are now choosing to move their IT operations entirely to remote or managed IT providers to cut costs and streamline processes. However, a hybrid approach can also be beneficial. In this model, companies maintain a small in-house team for straightforward tasks like onboarding new employees and managing printers and equipment, while delegating more complex responsibilities—such as data management, cloud computing, and cybersecurity—to experienced managed IT experts. This strategy allows businesses to leverage the strengths of both in-house and outsourced teams for optimal efficiency and effectiveness.